Direct From Manufacturers Australian or International Warehouse

                    

 

Once you've made your selection and are ready to proceed with your purchase, kindly proceed to the checkout to finalise your order, utilising your preferred payment method and available shipping terms for a seamless transaction.

The shipping terms offered at checkout will be based on what is stock is 'currently' available in Australia (including specific colours) and what stock item (including specific colours) is not currently in stock at our Australian warehouse and needs to ordered directly from Manufacturers Overseas warehouse to your premises.

This is sent by sea/then a courier service in Australia and takes approximately 25-45 days to fulfil.

Upon confirmation of your order, Siboasi Australia (Sportbots ABN 97 229 2762 68) will promptly receive it, and upon receipt of your payment, we will initiate the processing procedure with the manufacturer.

Rest assured that the manufacturer will meticulously coordinate the shipment of your chosen product to your designated shipping address within Australia.

Subsequent to verification of the shipment, you will receive a comprehensive communication outlining all pertinent shipping details, inclusive of the anticipated delivery timeline. This information will be conveyed to you through the email address provided during your order placement. You will also have the ability to track the progress of your shipment through the designated shipping portal.

It is our general experience that International Shipping durations typically range from 25 to 45 days, commencing from the moment of confirmation of shipment from the manufacturer. This confirmation procedure is typically executed within 24 hours of placing your order.

In our commitment to ensuring the utmost safety of your product during transit, all items are meticulously packaged with external wood framing* (*international deliveries only) an our larger items international/domestic delivery(eg. basketball machine)

While a majority of our orders are fulfilled directly from the manufacturer's warehouse in Melbourne Australia, if a stock item is not available in Australia at a given time you will be given the option for FREE International Shipping (refer to International delivery timeframes) direct from the manufacturers warehouse in China.

For Melbourne residences we can offer a FREE local pickup or FREE local delivery. Please 'Contact Us' prior to purchase to verify if this option will be available for you and the particular product you are purchasing.

For any inquiries pertaining to product availability and the possibility of immediate fulfillment, please don't hesitate to 'contact us'. If the product is on hand, we will gladly expedite your order and meet your requirements efficiently.

* Our Best Price Guarantee

With our strong relationship with the manufacturer we will always commit to giving you the best pricing available in Australia for your new SIBOASI product.

Our products are constantly in line with other SIBOASI retailers in Australia but if by some chance they have a price better than ours, we will match any genuine offer whenever we can.

Product and price requirements for our ‘Best Price Guarantee’:

  1. ‘Best Price Guarantee’ sales are agreed on prior to purchase and will not be processed after sale (no refunds for price difference will be processed).
  2. Products must be identical - same brand/style/size/colour etc.).
  3. Price match must be with an Authorised Australian SIBOASI vendor (no auction or off shore websites).
  4. Price will include all costs associated with getting the product to you
    • If the advertised price is for ‘Pickup Only’, we will match the price for the same method of collecting your item.
    • If the price includes ‘Free Australian Shipping’, we will ‘match’ 
  5. The price you want us to match must be currently advertised on the competing website at the same time you are placing your order. This only applies to current stock items and not discontinued or clearance manufacturer models.
  6. Advertised product must be freely available to purchase by any member of the public. We do not match the prices of membership, club or reward groups, stores or marketplaces.
  7. We look at the final price. That means all fees and shipping costs. If the price includes services we don't provide, we will still match the price, but may not match the service.

 

TERMS & CONDITIONS

* Siboasi Australia (Sportbots) reserves the right to refuse our ‘best price guarantee’ if the competitors price is below our cost price.

* No further discounts will apply to any price matched item.