Direct From Manufacturers Australian or International Warehouse

                    

Ordering, Shipping & Delivery Information

Once you’ve selected your product, simply proceed to checkout to complete your purchase using your preferred payment method and available shipping option.

Shipping options presented at checkout are based on real-time stock availability in Australia, including specific models and colours.

Stock Availability & Fulfilment

  • In-Stock (Australia):
    Dispatched from our Australian warehouse for faster delivery
  • Out of Stock (Australia):
    Shipped directly from the manufacturer’s overseas warehouse to your address

This ensures you always have access to the full SIBOASI product range, even when local stock is unavailable.

International Shipping Timeframes

For items shipped directly from the manufacturer:

  • Estimated delivery: 25–45 days
  • Shipment is typically confirmed within 24–48 hours of order processing
  • Delivery includes sea freight followed by local courier service in Australia

Once your order is confirmed and payment received, we immediately coordinate with the manufacturer to begin fulfilment.

You will receive full shipping details, including tracking information and estimated delivery timelines, via email.

Packaging & Product Protection

All products are securely packaged to ensure safe delivery.

  • International shipments include reinforced external wooden framing for added protection
  • Larger items (e.g. basketball machines) receive additional protective packaging for both domestic and international transport

Melbourne Pickup & Local Delivery

For Melbourne-based customers:

  • Free local pickup or free local delivery may be available
  • Please contact us prior to purchase to confirm availability for your product

Product Availability Enquiries

If you require urgent delivery or want to confirm stock availability:

Please contact us prior to purchase, and we will do our best to expedite your order where possible.

Best Price Guarantee

We are committed to offering the most competitive pricing in Australia.

If you find a better price from an authorised Australian SIBOASI dealer, we will match or beat any genuine offer where possible.

Eligibility Conditions

  • Requests must be made prior to purchase
  • Product must be identical (model, specification, colour)
  • Competitor must be an authorised Australian SIBOASI reseller
  • Price must include all costs (shipping, fees, etc.)
  • Item must be in stock and publicly available
  • Excludes auction sites, offshore sellers, clearance, or discontinued models
  • Membership, club, or restricted pricing offers are not eligible

If the competitor offers:

  • Pickup only → we match for pickup
  • Free shipping → we match delivered price

We always compare the final total price, including all associated costs.

Terms & Conditions

  • Siboasi Australia (Sportbots) reserves the right to decline a price match where the competitor’s price is below cost
  • No additional discounts apply to price-matched items
  • Price matching is not available after purchase